Customer Promises
This page contains links to our legal terms and policies. Equally important to us are the commitments we make to you.
Heroku's promises to our customers:
- You own your code, not us
- You own your data, not us
- We won't lock you in (your business is our privilege, not our right)
- We'll do everything we can to achieve 100% uptime
- We will never achieve 100% uptime, but when we fall short, we'll explain why and how we'll do better next time